U.S. RETAILER TERMS & CONDITIONS
PRICING: All prices are wholesale and apply to domestic trade only.
MINIMUM ADVERTISED PRICE REQUIREMENT: Resellers are required to maintain MSRP in all advertising, print, web, and media exposure. The MSRP for the 15-20 mmHg Nylon, Cotton and Moisture-wick Nylon collection is $32.95; 15-20 mmHg Wool Collection is $34.95; 20-30 mmHg Nylon, Cotton, and Moisture-wick Nylon Collection is $39.95; 15-20 mmHg Tights is $49.95; 15-20 mmHg Leg Sleeves is $24.95. Please refer to the catalog and price list for MSRP on new introductions. Note that the MSRP is subject to change.
ONLINE SALES: VIM & VIGR does not allow retailers to sell online, except with explicit written permission. This includes retailer’s own website, Amazon.com, or any other online marketplace.
NEW ACCOUNTS: First-time minimum order is $350.00 USD. At this current time, there are no pre-pack quantities. Please note that this is subject to change. A completed retailer application must be submitted either through www.vimvigr.com/pages/retailer-application or by completing this form and faxing to 406.258.0378 or emailing to Ann Nowak at firstname.lastname@example.org. New accounts will be opened at VIM & VIGR’s sole discretion based upon market conditions and other factors deemed relevant by VIM & VIGR.
ESTABLISHED ACCOUNTS: There is no minimum reorder and no pre-pack quantities at this time. Please note that this is subject to change. Minimum account maintenance is $750 annually. If annual volume is not reached the account will become inactive.
ON-LINE WHOLESALE ORDERING PLATFORM: VIM & VIGR currently uses NuOrder (www.app.nuorder.com) as the on-line wholesale ordering platform. All buyers must have an email account and on-line access to be able to order directly on the site. We will still honor orders provided to VIM & VIGR via email or the phone but prefer that the on-line ordering platform is used.
INACTIVE ACCOUNTS: Previously established accounts that have not met the minimum annual maintenance or have not placed a re-order within 12 months of last order will become inactive. To be reinstated, inactive accounts will be subject to reassessment and may be reopened at VIM & VIGR’s sole discretion.
INTERNATIONAL ORDERS: All international sales for resale are managed by VIM & VIGR. For more information contact email@example.com.
PAYMENT TYPE: Merchandise and applicable freight charges will be invoiced after order ships. We require credit card payment for the first order, after which Net 30 terms are available upon credit approval. We do not accept C.O.D. orders. If you are unable to provide a credit card, contact firstname.lastname@example.org.
PAYMENT TERMS: A $30 fee will be assessed for returned checks. We reserve the right at any time to suspend or change credit terms if your account becomes past due. Failure to pay invoices when due will make all subsequent invoices immediately due and payable irrespective of terms. There will be a 1.5% fee for every month the invoice is past due. Additionally, VIM & VIGR may withhold all subsequent deliveries until the account is settled in full. For any invoice inquiries and requests contact email@example.com.
ORDER PROCESSING TIME: For orders in stock, processing time is 5-10 business days. Changes to an order must be made within 24 hours of the order being submitted. Any changes requested after 24 hours are at VIM & VIGR’s sole discretion.
BACKORDERS: If an item is not in stock, it will go on backorder and be sent out automatically when restocked. The buyer is responsible for canceling backorders if the item is no longer required.
SHIPPING: U.S. orders ship via the least expensive method (FedEx Ground, UPS Ground, USPS) unless a shipping account number is provided. Freight charges apply and will be added to invoice upon shipment. Please provide any special shipping instructions or guidelines at the time the order is placed. Buyer shall be responsible for filing damage claims with the carrier if the goods are damaged in transit.
CLAIMS & RETURNS: All claims for returns must be made within 60 days of receipt of goods, All refunds will be made in the manner payment for the order was received. An exchange may be made within 12 months for merchandise credit. Merchandise purchased for future use must be inspected upon receipt. Failure to make a claim within the stated time constitutes acceptance of the goods as is. No returns are accepted without authorization from your VIM & VIGR Account Manager. All Returns are subject to a 15% restocking fee. Retailer must notify Account Manager and receive a Return Authorization (RA) before product could be returned. Retailer is responsible for reporting/filing claims on behalf of their customer. See full Return Policy for more details.
All orders are subject to VIM & VIGR discretion. VIM & VIGR products may only be sold at locations approved in writing by VIM & VIGR. VIM & VIGR products may only be sold to consumers but not third party distributors, unauthorized retail dealers or unauthorized locations. The business relationship between VIM & VIGR and each reseller is "AT WILL"; that is, VIM & VIGR is free at any time to choose those with whom it wishes to deal. Moreover, both VIM & VIGR and the reseller have the right at any time to terminate the relationship for any reason whatsoever.