Returns & Exchanges

Our Return & Exchange Policy

100% Satisfaction Guarantee + FREE Returns

Our return policy is as simple as it gets. If they don't fit well, no problem, we'd gladly exchange or issue a refund. 

30-day no questions asked money-back guarantee  

Below are the steps for returning product for refund or exchange:

1) Please contact our support team by sending us an email at orders@vimvigr.com to notify them of the return or exchange. We will work with you to help you find a perfect fit, or refund you in full. We'll email you a postage paid label for you to ship the item back to us. 

2) We will either refund your money or send you the desired replacement pair, and provide you with a return shipping label.

Please note: If you purchased your VIM & VIGR product from one of our retailers, you'll need to coordinate the return with them.

If you have already submitted a return before being in contact with our customer service department, please allow up to 14 business days after we have received product for us to issue the return or exchange.