Our return policy is as simple as it gets. If they don't fit well, no problem, we'd gladly exchange or issue a refund.
Below are the steps for returning product for refund or exchange:
1) Please fill out the form below and a member of our team will contact you shortly. We will work with you to help you find a perfect fit, or refund you in full. We'll email you a postage paid label for you to ship the item back to us.
2) We will either refund your money or send you the desired replacement pair, and provide you with a return shipping label.
Please note: If you purchased your VIM & VIGR product from one of our retailers, you'll need to coordinate the return with them.
If you have already submitted a return before being in contact with our customer service department, please allow up to 14 business days after we have received product for us to issue the return or exchange.
Questions? Email our customer service department: firstname.lastname@example.org .
We have a different sizing chart depending on the type of compression garment. Please consider your foot and calf circumference when choosing your size.
If you're in between sizes, ask yourself a few questions:
What is my body type? Will I be more comfortable in a size up or down? Take your body type into consideration when choosing a size especially if you're in between sizes.
Machine wash after each wear, delicate and cold.
Air dry is preferred to maintain the elasticity and quality of fabrics.
Compression garments are made in a variety of support levels, each of which is designed to address different needs. These levels are most commonly expressed in millimeters of mercury (abbreviated as mmHg). Generally, graduated compression is displayed in ranges. The higher the numerical value, the stronger the support level indicated. For example, a 20-30 mmHg garment will offer more support and feel tighter than a 15-20 mmHg garment.
All of VIM & VIGR’s products are offered in 15-20 mmHg compression level and select styles are available in 20-30 mmHg.
Slip your arm into the sock until your fingers reach the toes. Your palm should be resting in the sock's heel.
Starting at the cuff, fold the sock over until it meets the heel. Make sure to fold the sock onto itself.
With the sock still inverted, pull the foot of the sock firmly onto your foot. Make sure your toes are securely in the toe pocket. Starting with the cuff, gradually roll the sock up.
Adjust so that your heel is properly positioned in the heel pocket and the cuff sits below the knee. Make sure the cuff is not pulled up too high.